“Design Thinking” instead of traditional selling

It is a struggle keeping the sales machine moving. The sales team is under pressure, the marketing team is busy playing with twitter and management wants to wait until 2010. For everybody else, now is the time go all in. Big opportunity is knocking.
Yes, I said opportunity to reinvent the way you engage with your [...]

I go to 11…

As I talk with more and more people about the challenges they face creating a sustainable growth effort for their organization I keep hearing the same things over and over…  
I thought I would provide a top 11 list.  Why 11?  Simple, because everyone else counts to ten.  11 is one more…  I go to 11!
If you hear yourself saying [...]

Are those clean or dirty?

I hate to unload the dishwasher.  My wife hates to unload the dishwasher.  Why is that?  It seems simple enough.  It is kind of a necessary evil for running a household, yet it is by far more hated than the vacuum or taking out the garbage at my house.  Let’s explore how this mundane household task can help you [...]

That guy is a “Loose Cannon”

As an anti-complacency expert I am often viewed as a “loose cannon” or “trouble maker” .  What I have realized over the years is that when you hear these descriptions about yourself you had better run far away from that organization as fast as you can.  You are in the wrong role, in the wrong organization [...]

How to make your customer experience “Lean”…

Everyone under the sun is blogging about the WSJ article on the adoption of Lean Process at Starbucks.  I figured I better get my two cents in as well. 
If you subscribe to the Wall Street Journal online you can link to the article here.  http://online.wsj.com/article/SB124933474023402611.html 
Hey WSJ, thanks for making it available for everyone.  Just sell [...]

		Subscribe via RSS
		Subscribe via email:

 

Search